User and Roles Management¶
The Users and Roles section allows account administrators to manage access control within their BizMetry account — inviting users, assigning roles, and controlling what each user can view and do within the platform.
BizMetry uses a Role-Based Access Control (RBAC) model to define permissions at the account, profile, and operational level.
🧭 Accessing User Management¶
- Click on the Main Menu icon (☰) from the top navigation bar.
- Select "Users & Roles" from the menu.
Administrator Access Required
This section is only available to users with the Organization Manager or Organization Owner account type.
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Capture required: Main Menu with "Users & Roles" highlighted.
👥 User List View¶
The Users panel displays all users associated with your account:
| Column | Description |
|---|---|
| Name | Full name of the user. |
| Login identifier and contact address. | |
| Role | Assigned role within the account. |
| Status | Active, Pending Activation, or Disabled. |
| Last Login | Timestamp of the user's most recent session. |
| Actions | Edit role, disable, or remove the user. |
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Capture required: User list panel showing multiple users with different roles and statuses.
➕ Inviting a New User¶
- Click "+ Invite User" from the toolbar.
- Enter the user's email address.
- Select their Role (see roles below).
- Click "Send Invitation".
The user will receive an activation email. Once they complete registration, their account will become active within your organization.
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Capture required: "Invite User" dialog with email field and role dropdown.
🎭 BizMetry Roles¶
| Role | Description |
|---|---|
| Organization Owner | Full platform control. Can manage all users, profiles, templates, and billing. |
| Organization Manager | Can invite and manage users, configure profiles and templates. Cannot access billing. |
| Architect | Can design and manage Templates and Profile configurations. Cannot manage users. |
| Developer | Can configure agents, datasources, and instrumentation. Read-only on templates. |
| DevOps | Can deploy, restart, and monitor agents. Cannot edit templates or profiles. |
| SRE (Site Reliability Engineer) | Can monitor SLAs, view logs, and manage agent operations. |
| Telemetry Operator | Read-only access to monitoring dashboards and telemetry data. |
| Business Administrator | Access to analytics dashboards and KPI reports. No platform configuration. |
| Monitoring User | View-only access to agent status and system-level dashboards. |
| Quality Assurance | Access to QA environments and telemetry validation flows. |
✏️ Editing a User's Role¶
- Click the Edit icon on the user's row.
- Update the Role dropdown.
- Click "Save Changes".
Role changes take effect on the user's next page load or login.
🚫 Disabling or Removing a User¶
- Disable — temporarily revokes platform access without removing the user record. Useful for offboarding or temporary suspension.
- Remove — permanently deletes the user from the account. Any resources or configurations created by the user remain unaffected.
Last Owner Warning
You cannot remove or disable the last Organization Owner of an account. Assign another user as Owner first.